Privacy Policy for Mandob Tejarah (مندوب تجارة)

1. Information We Collect

A. Information You Provide

• Full name
• Mobile phone number
• Account information
• Support requests and communications

B. Information Collected Automatically

• Device information
• Application usage information
• IP address
• Device identifiers
• Error logs and diagnostic information

C. Location Data

While using Mandob Tejarah, the application may collect and process location information.

Types of location data collected may include:

• Precise location (GPS coordinates)
• Approximate location based on network or device settings

We collect location data for:

• Determining representative location
• Supporting delivery and route operations
• Displaying location-related features
• Improving operational performance

Location data may be collected:

• While the application is in use
• In the background only if required by app functionality

Users can disable location access from device settings.

We do not sell location information.

Location information is retained only as long as necessary.

2. Why We Collect Data

• Create and manage accounts
• Provide and maintain app functionality
• Authenticate users
• Improve performance
• Prevent fraud
• Customer support
• Legal compliance

3. Data Sharing

We do not sell personal data.

We may share data:

• With service providers
• When required by law
• For security purposes
• During business transfers

4. Data Retention

• Account data: up to 24 months after deletion
• Diagnostic logs: up to 24 months

5. Data Security

We apply commercially reasonable security measures.

6. User Rights

Users may:

• Access personal data
• Correct data
• Delete account
• Request processing details

7. Account and Data Deletion

Users may delete their account from inside the application if supported.

Otherwise requests can be sent to:

Email: vooomapp@gmail.com

8. Children

Not intended for children under 13.

9. International Data Processing

Data may be processed in different countries with reasonable safeguards.

10. Changes

This policy may be updated periodically.